Last updated: September 3, 2026
Every Dripture item is made to order. That means production begins after your purchase is confirmed, then your order is handed to a shipping carrier for delivery.
Delivery estimates
Delivery includes production time and transit time. Any estimate shown at checkout, on a product page or in an order email is an estimate, not a guaranteed arrival date. Carrier conditions, peak seasons, weather, customs and destination can affect timing.
Shipping charges and tracking
Available shipping services and charges are shown during checkout based on the order and destination. When tracking is available, it is sent to the email address used for the order. Items in one order may arrive in separate packages.
Address changes
Please check the shipping address before submitting your order. If an address is wrong, contact Dripture immediately. We will try to help, but an address cannot always be changed after production or shipment begins. Reshipping charges may apply when an incorrect or incomplete address was supplied at checkout.
Customs and import charges
International orders may be subject to customs duties, taxes or handling charges imposed by the destination country. Unless checkout states otherwise, those charges are the recipient’s responsibility.
Delayed, lost or delivered packages
If tracking shows a delay, contact the carrier first when possible. For a package that has not arrived, contact Dripture within 30 days of the estimated delivery date so we can investigate. If tracking says delivered but the package is missing, check the delivery location, household members and neighbors, then contact the carrier and Dripture promptly.
Need help?
Use our Contact & Order Help page and include your order number and the email address used at checkout.